1 Year Warranty
Frequently Asked Questions
The exclusive supplier of professional wax warmers designed in Italy. Wax Supply has a strong presence globally with over a decade of experience in the depilation industry.
For future reference, it is important that you avoid melting the wax directly in the wax machine. We recommend using a wax tin for your warming unit. If you’ve already committed the mistake, we recommend setting the warmer to the highest temperature possible. Upon the wax residue reaching a low viscosity point use the backside of a sponge to scrape off as much wax as possible. Then proceed to use a cleaning product such as “Goo Gone” to remove any stubborn residue remaining within your warmer.
The ideal temperature setting will vary depending on the kind of wax you’re using. If you’re using wax supply’s soft wax, we recommend keeping your wax pot at a low-mid level temperature until it has reached a low viscosity. Upon the soft wax reaching a low viscosity, it is recommended to lower your temperature to a lower setting until it has reached a syrup-like viscosity. If you’re using wax supply’s hard wax, we recommend keeping your wax pot at the highest setting until it has reached a low viscosity. Upon the wax hard wax reaching a low viscosity, it is recommended to lower your temperature to a mid-level setting until it has reached a syrup-like viscosity.
Our professional wax warmers are designed with the esthetician in mind. All of our units support the use of both: hard wax and soft wax. Please be sure to keep in mind that different formulas have different melting points. Different temperature settings will be required depending on the wax you are using.
Standard shipping can be expected to be delivered within 3-5 business days. Please note that if you live in a rural area there may be an additional 2-day standard delay for your hair removal wax products. We ship across the U.S. (Including: US Territories, Alaska, Hawaii, and APO/FPO/DPO addresses which may require additional time for delivery.) All our deliveries are shipped through FedEx. If you’re selecting FedEx for your shipping method, please ensure to avoid using a P.O. box. All deliveries to P.O. boxes will be processed via USPS. Our $100+ free shipping offer is excluded to all US territories.
Next day shipping on all waxing supplies processed by 4 pm EST are expected to be delivered the next business day. (Mon – Fri) Any order placed after 4 pm EST will be dispatched the following next business day. Any order placed on Friday after hours will be processed and dispatched the following business day (Monday). Please note that next day shipping is not available to U.S. territories (Including: Alaska, Hawaii, APO/FPO/DPO/ and P.O. boxes.)
The ultimate one-stop solution for all your waxing needs. Offering a variety of products from professional waxes, salon quality warmers, and accessories.