Frequently Asked Questions
The exclusive supplier of premium soft wax from Italy. Wax Supply has a strong presence globally with over a decade of experience in the depilation industry.
Soft waxes were traditionally the go-to in the spa industry back in the day. They require a strip to remove and aren’t as convenient to use as hard waxes. Soft waxes are usually in semi-solid form and melt in very low temperatures. Some estheticians may prefer soft vs hard but the key difference between the two is the feasibility of the waxing process. Hard wax does not require strips and can be removed right off the skin without leaving a sticky icky mess behind. Soft waxes are typically the ideal choice for speed waxers.
Our soft waxes are available in semi-solid form and have very low-melting points. Fundamental mistakes during the melting process can cause the soft wax to become very low in viscosity. Typically, this is caused by two factors. Either the esthetician is using the wrong temperature setting or the wax was left in warmer for too long. To avoid complications while using our soft wax, don’t heat up your wax for longer than 10-15 minutes. Additionally, we recommend using a low temperature setting in your warmer.
If you’re using one of our professional salons’ warmers, we recommend letting your soft wax sit in a low-mid level temperature setting for 10-15 minutes. Once your wax has reached a low viscosity point you must then lower your warmers temperature to a low-level setting.
Standard shipping can be expected to be delivered within 3-5 business days. Please note that if you live in a rural area there may be an additional 2-day standard delay for your hair removal wax products. We ship across the U.S. (Including: US Territories, Alaska, Hawaii, and APO/FPO/DPO addresses which may require additional time for delivery.) All our deliveries are shipped through FedEx. If you’re selecting FedEx for your shipping method, please ensure to avoid using a P.O. box. All deliveries to P.O. boxes will be processed via USPS. Our $100+ free shipping offer is excluded to all US territories.
Next day shipping on all waxing supplies processed by 4 pm EST are expected to be delivered the next business day. (Mon – Fri) Any order placed after 4 pm EST will be dispatched the following next business day. Any order placed on Friday after hours will be processed and dispatched the following business day (Monday). Please note that next day shipping is not available to U.S. territories (Including: Alaska, Hawaii, APO/FPO/DPO/ and P.O. boxes.)
The ultimate one-stop solution for all your waxing needs. Offering a variety of products from professional waxes, salon quality warmers, and accessories.